01Hours back · Fewer errors · Faster cashWhat you see
01Hours back · Fewer errors · Faster cashWhat you see
02The system we buildBuilt by HAI
03Your tools and dataWhat you already have
The middle layer is the system we build. It rests on the tools and data you already have and carries the results your team sees.
Fig. 1.1From the front, your team sees only results. Behind them is the layer we build, on the tools you already have.
01 · The problem
The same chores come back every week
Orders copied, updates chased, reports rebuilt. Most of it follows rules, and all of it comes back next week.
A typical week, by handThe same week, with HAI
Mon 08:40 Orders copied from the inbox into the trackerBy handDone · automatically
Mon 11:00 A new client's details typed into a second systemBy handDone · automatically
Tue 14:15 "Any update on this?" sent a 3rd timeBy handDone · automatically
Wed 10:30 A discount approved for a key clientBy handKept · needs judgment
Thu 16:30 A finished job passed to billing, by emailBy handDone · automatically
Fri 09:00 A supplier dispute settled by phoneBy handKept · needs judgment
Fri 15:00 The weekly report rebuilt by hand, againBy handDone · automatically
An example week of 7 tasks done by hand. With HAI, the 5 that follow rules run on their own; the 2 that need judgment stay with your team.
Fig. 1.1Choose With HAI: the chores that follow rules drop out of the week. The ones that need judgment stay with your team.
02 · Where it leaks
The hours leak between your tools
Each system does its job. The time goes in the gaps, where someone copies, checks and chases.
Today
A new orderAs a PDF, by email
is retyped into
Each tool, by handTracker, invoicing, inventory
ends in
A late invoiceSent when someone has time
With HAI
A new orderAs a PDF, by email
is read into
Every tool at onceTracker, invoicing, inventory
ends in
An invoice on timeNobody retyped a line
Today, an order that arrives by email is retyped into each tool by hand and ends in a late invoice. With HAI, it is read into every tool at once and ends in an invoice on time.
Fig. 2.1Same order, same tools. Only the second path keeps up when volume grows, without another hire.
03 · Is it worth automating
A process is worth automating only when all 5 are true
Switch off what isn't true for you today. Whatever you switch off goes into your request, so the call starts there.
When a process is worth automating5 / 5 true
Your process
Worth automatingBring it to the audit.
All 5 true. Switch off what isn't true for you today.
Fig. 3.1Any missing condition stalls it. That's why the audit checks all 5 before anything is built.